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WhatsApp Templates Overview

Visito’s WhatsApp Template API is fully compatible with Meta’s official WhatsApp Business Platform specifications.
This means that when you create or send message templates through our API, you must follow the same structure, fields, and formatting rules defined by Meta. Our API acts as a simplified gateway:
you send the same payloads that Meta requires, and we route them to your connected WhatsApp Business Account.

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Official WhatsApp Template Documentation

For the complete reference on how templates must be structured, approved, and formatted, see Meta’s official guide: 🔗 WhatsApp Template API (Meta Official Docs)
https://developers.facebook.com/docs/whatsapp/business-management-api/message-templates/ This document details:
  • Required fields
  • Template categories
  • Supported languages
  • Components (header, body, footer, buttons)
  • Variables and placeholders
  • Approval rules and restrictions

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How It Works

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1. Template Creation

To create a WhatsApp template, your request body must follow Meta’s official template format, including:
  • name
  • category
  • language
  • components (header, body, footer, buttons)
We do not modify the structure.
If it is valid for Meta, it is valid for Visito.

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2. Template Sending

Sending a template message also follows Meta’s official WhatsApp API structure:
  • You must reference an approved template name
  • Parameters must match the template structure
  • Components and placeholders must follow Meta’s formatting rules
Visito automatically handles:
  • Delivery to the correct WhatsApp number
  • Webhook reception (if configured)
  • Error forwarding from Meta

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Why This Matters

Because our API mirrors Meta’s requirements:
  • You can reuse existing knowledge or examples from Meta’s documentation
  • Template payloads behave exactly as expected
  • Any template approved by Meta will work inside Visito
  • Your integration remains future-proof as Meta updates its API

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Compatibility

You can consult Meta’s official documentation for details such as:
  • Template creation rules
  • Parameter formats
  • Limitations and approval workflows
  • Supported features (media, buttons, variables)
Visito builds on top of these standards to ensure your templates work consistently across all connected WhatsApp channels.