> ## Documentation Index
> Fetch the complete documentation index at: https://docs.visitoai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Assets

> Manage approved images and documents that the AI may share with customers.

Open **Agent → Assets** to manage customer-shareable media.

<img src="https://mintcdn.com/muhammadtest/h8qIt6Kr8kC3dhxF/images/product-guide/en/assets.jpg?fit=max&auto=format&n=h8qIt6Kr8kC3dhxF&q=85&s=1cb77b73bfb344cf4c6d09ed06363238" alt="Assets library" width="1280" height="720" data-path="images/product-guide/en/assets.jpg" />

## Knowledge versus Assets

* **Knowledge Base** files are read as information for the AI.
* **Assets** are approved files the AI may send or link in a customer conversation.

Use Assets for menus, brochures, maps, room images, policies, and other collateral that should be shared directly.

## Upload an asset

1. Select **Upload asset**.
2. Choose a supported image or document.
3. Add the title and any required metadata.
4. Choose whether it applies to all properties or one property.
5. Save and wait for validation to complete.

## Folders

Select **New folder** to organize related assets. Use clear customer-facing names so operators can find the correct file quickly.

## Table fields

The Assets table shows:

* Title and file name
* Property scope
* Validation state
* Active status
* Last update
* Row actions

## Activate and scope

Turn an asset off to stop the AI from using it without deleting it. Change property scope when an asset should only be available for a specific property.

<Tip>
  Use descriptive titles such as “Pool menu – Summer 2026” instead of generic file names.
</Tip>