> ## Documentation Index
> Fetch the complete documentation index at: https://docs.visitoai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access and navigation

> Sign in, recover access, switch workspaces, and find your way around the Visito dashboard.

## Sign in

Open the dashboard and enter your email and password, or select **Continue with Google**.

<img src="https://mintcdn.com/muhammadtest/h8qIt6Kr8kC3dhxF/images/product-guide/en/sign-in.jpg?fit=max&auto=format&n=h8qIt6Kr8kC3dhxF&q=85&s=b74d4d69ee3badbee18c7a2a83698d22" alt="Visito sign-in screen" width="1280" height="720" data-path="images/product-guide/en/sign-in.jpg" />

<Steps>
  <Step title="Enter your account details">
    Use the email address associated with your Visito workspace.
  </Step>

  <Step title="Select Sign in">
    Visito loads the workspaces where you have an active membership.
  </Step>

  <Step title="Confirm the active workspace">
    The workspace name appears at the top of the left sidebar.
  </Step>
</Steps>

### Forgot your password

Select **Forgot password?**, enter your account email, and use the reset link sent to your inbox. If the link is expired, request a new one.

### Create an account

Select **Create account** if you are new to Visito. Workspace access is added during onboarding or when you accept a member invite.

## Dashboard layout

After sign-in, the dashboard has three main areas:

* **Sidebar** — workspace switcher, feature navigation, credits, and billing shortcut.
* **Top bar** — page title, feedback, Ask Lana, language, and account menu.
* **Main content** — the active page, table, configuration form, or operational view.

The sidebar groups pages by purpose:

| Group       | Pages                                                              |
| ----------- | ------------------------------------------------------------------ |
| General     | Home, Conversations, Follow-ups                                    |
| Agent       | Playground, Knowledge Base, Assets, Personalization, Handoff Rules |
| Connections | Properties, Channels, Integrations                                 |
| Tools       | Commerce, Guest Engagement, Build                                  |

**Billing & Usage** appears near the bottom of the sidebar with the current credits meter.

## Switch workspaces

1. Select the workspace name at the top of the sidebar.
2. Choose another workspace.
3. Confirm the new workspace name before continuing.

All conversations, settings, properties, channels, integrations, billing data, and developer credentials are workspace-scoped.

<Warning>
  Check the active workspace before connecting a channel, changing agent behavior, or creating credentials.
</Warning>

## Account menu

Open your name in the top-right corner to access:

* **Settings** — company name, your name, application language, email, and password.
* **Members** — workspace members, roles, and invitations.
* **API Keys** — a shortcut to the Build page for admins.
* **Sign out** — end the current dashboard session.

## Language and help

* Select **EN** or **ES** in the top bar to change the dashboard language.
* Select **Send feedback** to report an issue.
* Select **Ask Lana** for in-product help about the current page or record.