Manage channel activation and configuration
Use for explicitly requested activation, property assignments or Instagram story reply/mention policy. Read get_channel first and discover propertyIds with list_properties. Reuses native entitlement, channel type and binding synchronization safeguards and native last-write behavior. It does not accept respondEnabled: use set_channel_response_enabled with the current updatedAt for automatic replies. Read after a timeout before retrying; fields may already be saved. Provider readiness is independent of active. Requires channels:manage:write.
curl --request PATCH \
--url https://platform-api.visitoai.com/m2m/v1/channels/{channelId} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"active": true,
"propertyIds": [
"<string>"
],
"instagramResponsePolicy": {
"storyMentions": true,
"storyReplies": true
}
}
'import requests
url = "https://platform-api.visitoai.com/m2m/v1/channels/{channelId}"
payload = {
"active": True,
"propertyIds": ["<string>"],
"instagramResponsePolicy": {
"storyMentions": True,
"storyReplies": True
}
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
active: true,
propertyIds: ['<string>'],
instagramResponsePolicy: {storyMentions: true, storyReplies: true}
})
};
fetch('https://platform-api.visitoai.com/m2m/v1/channels/{channelId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://platform-api.visitoai.com/m2m/v1/channels/{channelId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'active' => true,
'propertyIds' => [
'<string>'
],
'instagramResponsePolicy' => [
'storyMentions' => true,
'storyReplies' => true
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://platform-api.visitoai.com/m2m/v1/channels/{channelId}"
payload := strings.NewReader("{\n \"active\": true,\n \"propertyIds\": [\n \"<string>\"\n ],\n \"instagramResponsePolicy\": {\n \"storyMentions\": true,\n \"storyReplies\": true\n }\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://platform-api.visitoai.com/m2m/v1/channels/{channelId}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"active\": true,\n \"propertyIds\": [\n \"<string>\"\n ],\n \"instagramResponsePolicy\": {\n \"storyMentions\": true,\n \"storyReplies\": true\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://platform-api.visitoai.com/m2m/v1/channels/{channelId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"active\": true,\n \"propertyIds\": [\n \"<string>\"\n ],\n \"instagramResponsePolicy\": {\n \"storyMentions\": true,\n \"storyReplies\": true\n }\n}"
response = http.request(request)
puts response.read_body{
"channel": {
"id": "<string>",
"tenantId": "<string>",
"propertyIds": [
"<string>"
],
"provider": "meta",
"type": "whatsapp",
"active": true,
"respondEnabled": true,
"degraded": true,
"identifiers": {
"phoneNumberId": "<string>",
"phoneNumber": "<string>",
"wabaId": "<string>",
"igAccountId": "<string>",
"pageId": "<string>"
},
"createdAt": "2023-11-07T05:31:56Z",
"updatedAt": "2023-11-07T05:31:56Z",
"propertyId": "<string>",
"name": "<string>",
"externalId": "<string>",
"appId": "<string>",
"metaAppKey": "<string>",
"igGraphApi": "<string>",
"waConnectionMode": "<string>",
"waActivationStatus": "<string>",
"tokenStatus": "<string>",
"tokenRefreshErrorCode": "<string>",
"degradedCode": "<string>",
"degradedByService": "<string>",
"expiresAt": "2023-11-07T05:31:56Z",
"tokenLastRefreshedAt": "2023-11-07T05:31:56Z",
"tokenRefreshErrorAt": "2023-11-07T05:31:56Z",
"degradedAt": "2023-11-07T05:31:56Z",
"degradedWindowStartedAt": "2023-11-07T05:31:56Z",
"degradedLastErrorAt": "2023-11-07T05:31:56Z",
"waActivationUpdatedAt": "2023-11-07T05:31:56Z",
"degradedSignalCount": 123,
"instagramResponsePolicy": {
"storyMentions": true,
"storyReplies": true
}
}
}{
"error": {
"code": "M2M_AUTH_INSUFFICIENT_SCOPE",
"message": "M2M credential does not have required scope.",
"details": {
"requiredScopes": [
"conversations:write"
],
"missingScopes": [
"conversations:write"
]
}
}
}Authorizations
Server-side tenant-scoped credential created from Build > API Keys.
Path Parameters
Stored channel.id from list_channels or get_channel. Provider page, phone, account and WABA IDs are not this ID.
^[a-fA-F0-9]{24}$Body
Response
Manage channel activation and configuration
Saved channel configuration and readiness signals. Active/respondEnabled do not prove provider readiness or message delivery. Error codes are safe diagnostics; raw provider error text and credentials are omitted.
Show child attributes
Show child attributes
curl --request PATCH \
--url https://platform-api.visitoai.com/m2m/v1/channels/{channelId} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"active": true,
"propertyIds": [
"<string>"
],
"instagramResponsePolicy": {
"storyMentions": true,
"storyReplies": true
}
}
'import requests
url = "https://platform-api.visitoai.com/m2m/v1/channels/{channelId}"
payload = {
"active": True,
"propertyIds": ["<string>"],
"instagramResponsePolicy": {
"storyMentions": True,
"storyReplies": True
}
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
active: true,
propertyIds: ['<string>'],
instagramResponsePolicy: {storyMentions: true, storyReplies: true}
})
};
fetch('https://platform-api.visitoai.com/m2m/v1/channels/{channelId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://platform-api.visitoai.com/m2m/v1/channels/{channelId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'active' => true,
'propertyIds' => [
'<string>'
],
'instagramResponsePolicy' => [
'storyMentions' => true,
'storyReplies' => true
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://platform-api.visitoai.com/m2m/v1/channels/{channelId}"
payload := strings.NewReader("{\n \"active\": true,\n \"propertyIds\": [\n \"<string>\"\n ],\n \"instagramResponsePolicy\": {\n \"storyMentions\": true,\n \"storyReplies\": true\n }\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://platform-api.visitoai.com/m2m/v1/channels/{channelId}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"active\": true,\n \"propertyIds\": [\n \"<string>\"\n ],\n \"instagramResponsePolicy\": {\n \"storyMentions\": true,\n \"storyReplies\": true\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://platform-api.visitoai.com/m2m/v1/channels/{channelId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"active\": true,\n \"propertyIds\": [\n \"<string>\"\n ],\n \"instagramResponsePolicy\": {\n \"storyMentions\": true,\n \"storyReplies\": true\n }\n}"
response = http.request(request)
puts response.read_body{
"channel": {
"id": "<string>",
"tenantId": "<string>",
"propertyIds": [
"<string>"
],
"provider": "meta",
"type": "whatsapp",
"active": true,
"respondEnabled": true,
"degraded": true,
"identifiers": {
"phoneNumberId": "<string>",
"phoneNumber": "<string>",
"wabaId": "<string>",
"igAccountId": "<string>",
"pageId": "<string>"
},
"createdAt": "2023-11-07T05:31:56Z",
"updatedAt": "2023-11-07T05:31:56Z",
"propertyId": "<string>",
"name": "<string>",
"externalId": "<string>",
"appId": "<string>",
"metaAppKey": "<string>",
"igGraphApi": "<string>",
"waConnectionMode": "<string>",
"waActivationStatus": "<string>",
"tokenStatus": "<string>",
"tokenRefreshErrorCode": "<string>",
"degradedCode": "<string>",
"degradedByService": "<string>",
"expiresAt": "2023-11-07T05:31:56Z",
"tokenLastRefreshedAt": "2023-11-07T05:31:56Z",
"tokenRefreshErrorAt": "2023-11-07T05:31:56Z",
"degradedAt": "2023-11-07T05:31:56Z",
"degradedWindowStartedAt": "2023-11-07T05:31:56Z",
"degradedLastErrorAt": "2023-11-07T05:31:56Z",
"waActivationUpdatedAt": "2023-11-07T05:31:56Z",
"degradedSignalCount": 123,
"instagramResponsePolicy": {
"storyMentions": true,
"storyReplies": true
}
}
}{
"error": {
"code": "M2M_AUTH_INSUFFICIENT_SCOPE",
"message": "M2M credential does not have required scope.",
"details": {
"requiredScopes": [
"conversations:write"
],
"missingScopes": [
"conversations:write"
]
}
}
}