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Connect your backend to Visito to work with customer conversations, agent knowledge, sales, and operations. This reference covers each endpoint’s parameters, permissions, and responses. For complete workflows and examples, start with the Developer Guide.

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Explore by area

Messaging

Channels, conversations, WhatsApp templates, and delivery status.

AI and automation

Knowledge, agent settings, Actions, and custom tools.

Customer operations

Tickets, sales CRM, follow-ups, commerce, and reservations.

Business and events

Businesses, locations, reporting, webhooks, and documentation search.

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Make your first request

1

Create an API key

In the Visito dashboard, open Build → API Keys and create a key with channels:read. Store it on your server. See authentication and permissions.
2

List your channels

Use the production base URL and send your key as a Bearer token.
3

Choose your next endpoint

Use a channel’s stored id, then check the permissions, parameters, and responses on the endpoint page. Expand a sidebar category to browse its endpoints.

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Before you integrate

Read Using the API for authentication, pagination, errors, retries, and asynchronous delivery. The API is server-to-server: keep keys out of browser and mobile client code.
Use the OpenAPI definition to generate clients or work with a coding assistant. Endpoint pages are generated from the same definition.