Choose a resource
Tickets and escalations
Discover general tickets and escalations, inspect context, and manage supported lifecycle changes.
Sales CRM
Read pipeline configuration and opportunities, then update supported fields or stages.
Follow-ups
Manage follow-up drafts, due dates, sending, and automatic follow-up settings.
Commerce
Manage catalog items, inspect sales, and use supported fulfillment or reconciliation operations.
Reservations
Read synchronized reservations, readiness, and guest messaging configuration and activity.
A typical workflow
Discover the record and read its latest state before making changes. Supply the version field required by that endpoint, preserve values you are not changing, and read the result again after saving.Sending, ticket management, commerce changes, and reservation messaging require their own permissions. Reservation reads do not create bookings or check live availability.