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PUT
Change AI escalation rules and knowledge-gap behavior

Autorizaciones

Authorization
string
header
requerido

Server-side tenant-scoped credential created from Build > API Keys.

Cuerpo

application/json
expectedPolicyVersion
string
requerido

Copy policy.policyVersion from get_ai_handoff_policy, including default when no stored policy exists. Stale versions return HANDOFF_POLICY_VERSION_CONFLICT (409); reload and reconcile.

Maximum string length: 128
enabled
boolean
requerido
intents
object[]
requerido
Maximum array length: 100
knowledgeGapBehavior
enum<string>
Opciones disponibles:
disabled,
report_only,
create_handoff
workingHours
object

Respuesta

Success

policy
object
requerido