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POST
Queue a reply to an existing conversation

Autorizaciones

Authorization
string
header
requerido

Server-side tenant-scoped credential created from Build > API Keys.

Encabezados

Idempotency-Key
string
requerido

Stable key for one intended outbound operation. Reuse it only with an identical request.

Minimum string length: 1

Parámetros de ruta

conversationId
string
requerido

Cuerpo

application/json
text
string
requerido
Maximum string length: 4096
mediaId
string

Existing Visito media asset for this conversation. Mutually exclusive with media.

replyToExternalMessageId
string
media
object

One remote attachment, available by default. Unsupported channel combinations are rejected without falling back to a text link. Visito downloads and stores the file asynchronously.

autoFreeze
object

Omit to inherit the business default. Off preserves an existing pause. Mode is recommended; enabled is retained only for legacy compatibility.

Respuesta

Reply accepted and queued, not delivered

accepted
enum<boolean>
requerido
Opciones disponibles:
true
replyId
string
requerido
conversationId
string
requerido
requestEventId
string
requerido
correlationId
string
requerido
status
enum<string>
requerido
Opciones disponibles:
queued
acceptedAt
string<date-time>
requerido