Skip to main content
Welcome to the Visito API Reference. Our APIs allow you to build intelligent, automated, multi-channel communication experiences using your own AI or Visito’s AI. Whether you’re integrating WhatsApp messaging, building custom agents, or powering CRM workflows, this guide gives you everything you need to get started.

​
Base Url

https://api.visitoai.com/v1

​
Overview

Visito provides a set of powerful APIs designed for flexibility and scale.

Complete API Reference

Connect your external services such as helpdesk, CRM or BI tools. Sync data with your backend, and automate workflows with full developer flexibility.

Messaging API

Send and receive messages across WhatsApp, Instagram, and WebChat. Supports whatsapp templates, media and interactive messages. Keep your own AI or backend logic while leveraging our delivery infrastructure.

Conversational AI API

Use Visito’s AI to automate conversations end-to-end. Combine your business data (RAG), your own custom actions (tool calls), and escalation rules to humans. Ideal for support automation, lead qualification, or AI agents.

​
What You Can Build

  • Automated Chatbots & Flows: Use the Messaging API with your own backend or AI system to automate replies and orchestrate flows.
  • Fully-managed AI Agents: Let Visito’s Conversational AI API handle conversations using your data, custom tools, and decision logic.
  • Unified Inbox & Internal Tools: Sync conversations and messages into your own platform, helpdesk, CRM or BI tools.
  • Custom Integrations: Connect Visito with any system using our REST endpoints and webhook system.

​
Visito Platform

In addition to APIs, Visito provides production-ready apps for your human team:

Web Dashboard

Monitor conversations, manage routing, analyze performance, and collaborate with AI.

Mobile Apps (iOS & Android)

Stay connected on the go, handle escalations, and reply to chats from anywhere.

Human Handover Engine

Automatically escalate conversations from AI → human, and back when resolved.