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Visito is an AI guest-operations platform for hospitality teams. It brings customer conversations, your agent’s knowledge and behavior, property connections, guest messaging, payments, and developer tools into one dashboard. Visito Home dashboard

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Start here

Access and navigation

Sign in, choose a workspace, and understand the dashboard layout.

Set up a new workspace

Import your website, review knowledge, choose a tone, test the agent, and launch.

Build your first agent

Add knowledge, personalize responses, test the agent, and connect a channel.

Run the inbox

Review conversations, reply manually, resolve handoffs, and assign owners.

Connect your systems

Connect channels, properties, and hospitality integrations.

Apply best practices

Use examples and checklists for knowledge, instructions, handoffs, and testing.

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How the dashboard is organized

The sidebar follows the lifecycle of your operation:
  • General - Home, Conversations, Follow-ups, and Billing & Usage.
  • Agent - Playground, Knowledge Base, Assets, Personalization, and Handoff Rules.
  • Connections - Properties, Channels, and Integrations.
  • Tools - Commerce, Guest Engagement, and Build.
Your active workspace appears at the top of the sidebar. Always confirm it before changing settings, connecting a provider, or sending a message.

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What you can do

  • Centralize WhatsApp, Instagram, Messenger, and Webchat conversations.
  • Give your AI property-specific knowledge and approved shareable assets.
  • Control tone, response length, conversation scope, and human handoffs.
  • Connect PMS and booking systems such as Cloudbeds, SiteMinder, Guesty, and others.
  • Sell items and accept eligible reservation deposits with Stripe.
  • Automate reservation lifecycle messages.
  • Create API keys and custom tool calls for deeper integrations.
Some configuration and developer actions are admin-only. Users can still work with the operational surfaces their role allows.