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POST
Queue a reply to an existing conversation

Authorizations

Authorization
string
header
required

Server-side tenant-scoped credential created from Build > API Keys.

Headers

Idempotency-Key
string
required

Stable key for one intended outbound operation. Reuse it only with an identical request.

Minimum string length: 1

Path Parameters

conversationId
string
required

Body

application/json
text
string
required
Maximum string length: 4096
mediaId
string

Existing Visito media asset for this conversation. M2M v1 does not provide upload.

replyToExternalMessageId
string

Response

Reply accepted and queued, not delivered

accepted
enum<boolean>
required
Available options:
true
replyId
string
required
conversationId
string
required
requestEventId
string
required
correlationId
string
required
status
enum<string>
required
Available options:
queued
acceptedAt
string<date-time>
required