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AI agent
Data sources
AI agent
Data sources
Upload the information your AI will use to respond
In the
AI > Sources
section, you can upload and organize key information about your business across 4 areas.
1. Website
The AI automatically extracts content from your website.
Make sure it’s up to date.
2. Text
Add any information not available on your website (policies, promotions, services, menus, etc.).
You can also paste links to Google Drive documents so the AI can share visual content (PDFs, images, or videos).
Examples of useful content
:
General – for any type of business
Hotels – specific example
3. Files
Upload PDFs or images. The AI will read and use the content as reference.
These files are not shared directly with the customer.
4. Providers
(hotels only)
If you have a PMS connected (like Cloudbeds), the AI will use that data to respond about bookings, rates, availability, etc.
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AI behavior
Create custom behavior to your AI Agent
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On this page
1. Website
2. Text
3. Files
4. Providers (hotels only)
Assistant
Responses are generated using AI and may contain mistakes.