Inbox

Once connected, the AI will automatically reply to incoming messages across all platforms.

Main Features

Messages that need human attention appear under the Review filter.

Once resolved, mark them as Done to clear your queue.

Use New Conversation to start a message with a new contact via WhatsApp.

Outbound messages are only available for WhatsApp and require a Meta payment method.

Meta charges per message sent depending on your country.

These messages fall under the “Utility” category in Meta’s pricing.

Quickly organize conversations by type:

Review: Needs human response
Manual: AI auto-reply is turned off
Booking Offered: The AI sent a personalized reservation link (for PMS-integrated hotels)

The AI replies to messages automatically by default.

If you want to take over a conversation, you can disable auto-reply, then re-enable it when you’re done.