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Open your name in the top-right corner and select Settings. General Settings with example account details
The screenshot uses example workspace and operator details. Your page shows the active workspace and the signed-in operator.

Company name

The company name identifies the active workspace across the dashboard.
  1. Confirm the correct workspace in the left sidebar.
  2. Select Edit beside Company name.
  3. Enter the approved workspace name and save.
Changing the company name does not switch workspaces. It renames only the active workspace.

Your name

Your name identifies your operator account to teammates.
  1. Select Edit beside Your name.
  2. Enter the name teammates should recognize.
  3. Save the change.
This profile value follows your operator account across workspaces.

Application language

Select Edit beside Application language, choose English or Spanish, and save. This controls dashboard labels for your operator account; it does not force the language used in guest replies.

Email

The email shown in Settings is the login address for the current operator account. If it is incorrect or needs to change, contact Visito support before creating a replacement account so workspace access can be preserved.

Change your password

  1. Select Change password.
  2. Enter and confirm the new password.
  3. Save the change.
  4. Sign in again if prompted.
Use a unique password stored in your team’s approved password manager. Never share one operator login between people when individual member accounts can be invited.