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Find the guide you need to set up WhatsApp, manage your business profile, or resolve a connection issue.

Connect a new number

Set up a dedicated number that is not currently registered with WhatsApp.

Connect WhatsApp Business App

Use coexistence to keep the Business App while handling eligible messages in Visito.

Personalize your business profile

Update your photo, display name, description, address, email, and website.

Manage WhatsApp payments

Add or update the payment method for your WhatsApp account in Meta.

Remove an API number and return to the app

Release an API number, register it in a phone app, and prepare for optional coexistence.

Prepare your Meta account

Check access, business assets, number ownership, and verification before connecting.

Troubleshoot a connection

Get help with missing accounts, incomplete setup, activation, or messages that do not arrive.

Which setup should I choose?

Use the new-number path only for an unregistered number. After connecting, confirm the business assignment, Active, and Respond, then test an incoming message and a delivered reply.